// Kenko Info
Frequently Asked Questions.
Quick answers on using Kenko products, returns, and getting help. Don't see what you need? Reach out — we're happy to walk you through it.
01How do I use Kenko products?
Every Kenko medication and additive has its exact, product-specific dosing laid out for you. Head to our Product Dosage / Warnings page for the full instructions and safety notes before treating your pond.
02What is your return policy?
Because of the perishable nature of our products, we don't accept returns. That said, if there's ever an issue with your order, please contact us — we'll work with you to make it right.
[ Still have questions? ]
// Typical reply within 48 hours
We're here to help.
Send us a message about your order, a product, or your pond setup and we'll get back to you.